Refund Policy

  • coopers clothing believes in & we can helping its customers as far as possible, and has therefore a liberal return policy.

    We have a 07-day return policy, which means you have 07 days after receiving your item to request a return.

     

    Refunds
    We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your payment method.

    Customer will receive refund in his/her original payment method in 5-6 days.

     

    To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

    To start a return, you can contact us at 

    coopersclothing2015@gmail.com

    If your return is accepted, You need to send parcel to our address. Items sent back to us without first requesting a return will not be accepted.

    If you want to return the parcel then send back this parcel to our address (our address is mention shipment label) and send a courier copy to us by mail after receiving the parcel we will transfer the amount to you in Bank NEFT. (We will deduct our logistic charge Rs 100 from order amount in case we have sent you same product that you ordered. Exclude Damaged Products. In case of damaged product we will not deduct our shipping cost.)

    You can always contact us for any return question at 

    coopersclothing2015@gmail.com

    PRODUCT RETURN  AND REPLACEMENT NOT ACCEPT UNDER FOLLOWING RULES :-
    • Product is washed/damaged/worn
    • Part of missing delivered full product 
    • Products must be in their original condition
    • Products which were sold as combos/sets, are not eligible for return/replacement as individual items
    • If, according to your opinion you don't like the product, this return reason is not acceptable
    • Replacements will be made basis availability of that product on the website
    • In case of damaged from your side, this product is non-refundable

     

    Exchanges
    No Revrse pickup facility available and only exchange done by us.

    After inspecting the return item/damege item we shall deliver you the replacement within 7-10 working days.

    Mail ID - (coopersclothing2015@gmail.com)